About Santhigram

Customer-oriented. Industry-leading. Cutting-edge: The Santhigram Herbals formula. A traditional wellness brand with a modern twist, our goal is simple; To bring the globe’s leading therapies to the forefront, promoting healing, relaxation, and wellbeing. Your health? Our priority.

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Terms of service

ACCEPTING THESE TERMS

This document, our rules, policies and the other documents referenced make up our Terms and Conditions (“Terms”). The Terms are a legally binding contract between you and Santhigram. This contract sets out your rights and responsibilities when you use https://santhigram.myshopify.com/. Please read them carefully.

CHANGES

We may amend the Terms at any time by posting a revised version on our website. The revised version will be effective at the time we post it. If we change the Terms in a way that reduces your rights or increases your responsibilities, we will provide you with a notification.

ACCESS

You are granted a non-exclusive, limited and revocable license to access the website and use its functionality on the condition that:

(a) You are over the age of 18;

(b) You only use the website for lawful purposes;

(c) You do not engage in any improper, indecent or offensive behavior while using the website;

(d) You are not breaking any law in your relevant jurisdiction by accessing this website.

PRODUCT INFORMATION

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices.

YOUR DETAILS AND VISITS TO THIS WEBSITE

The information or personal details that you provide us shall be processed in accordance with the Privacy Policy. When you use this website, you agree to the processing of the information and details and you state that all information and details provided are true and correspond to reality.

AVAILABILITY OF PRODUCTS

All product orders are subject to availability. Along this line, if there are difficulties regarding the supply of products or there are no more items left in stock, we will reimburse any amount that you may have paid.

PRICE AND PAYMENT

The price of the products will be as stipulated at all times on our website, except in the case of an obvious error. Although we make every effort to ensure that the prices featured on the website are correct, error may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and all amounts paid will be reimbursed to you in full.

Once you have selected all articles that you wish to buy, they will be added to your basket. The next step will be to process the order and make the payment. To that end, you must follow the steps of the purchase process, indicating or verifying the information requested in each step. Furthermore, throughout the purchase process, before payment, you can modify the details of your order.

Payment can be made by Visa, Mastercard, American Express and PayPal.

Credit cards are subject to verification and authorization by the card issuing entity. If the entity does not authorize the payment, we shall not be liable for any delay or failure to deliver and we will be unable to conclude any Contract with you.

REFUSAL TO PROCESS AN ORDER

We reserve the right to remove any product from this website at any time and to remove or modify any material or content from the same. We shall not be liable to you or to any third party for removing any product from this website, or for removing or modifying any material or content from the website.

PROHIBITED USES

You may not use, or encourage, promote, facilitate, instruct or induce others to use, the website or website services for any activities that violate any law, statute, ordinance or regulation; for any other illegal or fraudulent purpose or any purpose that is harmful to others; or to transmit, store, display, distribute or otherwise make available content that is illegal, fraudulent or harmful to others.

INTELLECTUAL PROPERTY RIGHTS

Santhigram and its licensors retain all right, title, and interest in and to all Intellectual Property Rights related in and to the website and the website services.

TERMINATION

Santhigram reserves the right to change, suspend, limit or discontinue any of its Services, in whole or in part at any time for any reason, without notice (unless required by law).

We may refuse service to anyone and may terminate or suspend your services and your access to the website in whole or in part at any time, for any reason, without notice unless required by law.

LIMITATIONS

In no event will Santhigram be liable to you for any indirect, incidental, special, consequential or punitive damages (including damages for loss of profits, goodwill, or any other intangible loss) arising out of or relating to your access to or use of, or your inability to access or use, the website or any materials or content available through the website, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not Santhigram has been informed of the possibility of damage.

INDEMNIFICATION

You agree that you will be responsible for your use of the website, and you agree to defend and indemnify Santhigram from and against every claim, liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or in any way connected with: (i) your access to, use of, or alleged use of, the website; (ii) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (iii) your violation of any third party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (iv) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of that claim.

ENTIRE AGREEMENT

This Agreement contains the entire agreement and understanding among the parties hereto with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements, understandings, inducements and conditions, express or implied, oral or written, of any nature whatsoever with respect to the subject matter hereof. The express terms hereof control and supersede any course of performance and/or usage of the trade inconsistent with any of the terms hereof.

CONTACT INFORMATION

Toll free:1-888-537-2987

Email: info@santhigram.us

Site: https://santhigram.shop/

 

DELIVERY

  • All orders are shipped using any of the carrier (USPS, FedEx, DHL, DHL Express, Passport, UPS) based on your location.
  • Free shipping for orders over US $75.
  • All orders are shipped with a tracking number.

NOTE:

  • Hemp & Herbs Soap should be ordered separately or can be ordered only along with CBD product.
  • CBD product should be ordered separately or can be ordered only along with Hemp & Herbs Soap.

RETURN AND REFUND

  • At Santhigram we do all we can to meet your high expectations and stock items you will love.
  • Kindly note that only items ordered through our site will be eligible for a return.
  • We allow buyers to return our items within a period of 15 days of receiving the package.
  • Refunds cannot be issued until the item has arrived at the shipping destination, and it must be returned in the same packaging it had been dispatched in, in order for you to qualify for a refund.
  • Refunds may take up to 15 days. In addition to that charge backs are not accepted until the item is delivered of it has been more than 20 days.
  • We do not charge our customers a restocking fee therefore all our returns are free of charge as long as they are within the stipulated period.

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